Privacy Statement for Ori Products and Services

Welcome to Ori.
The following statement (the “Privacy Statement”) explains how we collect your information, how we protect it, use it, share it, and what choices you have with respect to this information. It describes information that Ori, Inc., a Delaware corporation, and its subsidiaries and affiliates (collectively, “Ori,” "we" or "us") collect, use, share, and store, including personal information (i.e., information that personally identifies you, such as your name, email address or billing information, or other data that can be reasonably used to infer this information).
This Privacy Statement was first published and made effective on February 09, 2017.

This Privacy Statement applies to information related to the operation of Ori products and services (collectively, “Ori Products”). In this Privacy Statement, the expression “Ori Products” also includes our Web Apps, Mobile Apps, and Subscription Services as defined in our Terms of Service.

We provide additional details about how we collect and use information from our public web sites and applications for mobile devices in our Privacy Policy for Ori Web Sites and Mobile Apps.

Guiding Principles:

We seek to be transparent about the different types of information we collect and how we use them.

Without your permission, we will never share your personal information with third parties for purposes other than at your request or to provide Ori’s Products.

We use best-in-class data security tools to keep your data safe and protect the Ori Products from unauthorized access.

Your Consent:

By using Ori Products, you agree to allow us to collect and process information as described in this Privacy Statement.

What information do we collect?

Setup information your provide
Usage information
Technical information from the system

Setup information you provide: When you connect the system or use it for the first time you’ll be asked several questions in order to establish a user profile and establish preferences.  This information helps us to provide you with the best experience.

Usage information: When you use the system, or if you change settings or preferences, we collect this information in order to understand better how you and others use our systems, and to work to improve the experience of Ori Products.

Technical information from the system: In order to improve your experience over time and help troubleshoot any problem you may encounter with the system, we record data such as the system identifier, software version, and other technical information.

What information is shared among multiple connected Ori Products?

Ori Products may interface and share certain information locally with connected devices (both Ori and third-party devices).  Sharing can also occur between Ori Products and your mobile device or application, or among Ori’s servers. Communicating with other devices can help the system provide you with an enhanced experience.

How does my Ori Product or account interact with third parties?

When you choose to connect third-party products and services with the system, you will be shown details about any proposed exchange(s) of data between Ori and the third party that is providing the product or service. In some cases, Ori or the third party will instead (or also) ask for permission to control the products that you have connected. Your explicit consent is required to allow any of these exchanges or requests for control and you will be able to revoke it at any time.

Any Ori data that you choose to share with a third party is governed by that third party’s privacy policy while in that party’s possession.  Any data that Ori receives from third-parties will be processed and stored by Ori and will be treated in accordance with this Privacy Statement. This information may be processed in the same ways as any other data that is a part of your Ori account.

What additional information does Ori collect and store through an Internet connection?

To connect your Ori Product to our services, or to access your Ori Product over the Internet from a computer, a smartphone or a tablet, you will need to connect it to your Wi-Fi network. During setup, the Ori Product will ask for your Wi-Fi network name (SSID) and password to connect to the Internet. It will save this information on the device so that you can access it and control it from your computer, smartphone or tablet, and so that it can communicate with Ori servers and download software updates.  Once connected to your Wi-Fi network, your Ori Product regularly sends the data described in this Privacy Statement (excluding your Wi-Fi password) to Ori to provide you with our services.

Ori may provide you with the ability to enable additional authorized users to access your account. If you do so, the additional authorized users may be able to control and view all of your systems and preferences. Invited users may also add additional authorized users to your account, so be careful to add only those you trust. Information about invited users (like email address, name, or changes to product settings) may be stored with your account.

When you create an Ori account, we collect and store your email address. From that point forward, your email address is used for communications from us.  Your account allows you to provide certain basic profile information, which may be shown to others in connection with our services. For example, if you invite someone as an additional authorized user, he or she will be able to see your name and other profile information.

Your Ori Product may provide network connectivity or allow you to enable device pairing. If you enable these features, you’ll be asked to share location data from your mobile device or from additional authorized users. This data may be processed or combined with data from other products to enhance certain features of the system.  Network connected Ori Products may broadcast an identifying signal wirelessly to other devices (such as a smartphone or tablet) in order to deliver certain features.

When you visit an Ori web site, our separate Privacy Policy for Ori Web Sites will apply to any personal information we collect. Like most Internet sites, we routinely record log entries (including information such as your IP address) and technical information (such as your browser type and version) when your browser, mobile device or Ori Product contacts our servers.

How does Ori use the information it collects?

We use this information to provide, develop and improve Ori Products and services, including to make assessments and recommendations about products, safety, or energy use. We may use your contact details to send you this information, or to ask you to participate in surveys about your Ori use, and to send you other communications from Ori.  We may also use this information in an aggregated, non-identified form for research purposes and to help us make sales, marketing, and business decisions. We use industry-standard methods to keep this information safe and secure while it is transmitted over your home network and through the Internet to our servers.

In what circumstances does Ori share my information?

Under no circumstance do we share personal information for any commercial or marketing purpose unrelated to the activation and delivery of Ori Products and services without asking you first.

The following are the limited situations where we may share personal information:

With your explicit consent: We may share personal information when you have given us your consent to do so. Similarly, when you connect third-party devices and services to your Ori Products, you may be shown information about a proposed exchange of data. Your explicit consent is required to allow these exchanges on your behalf and you can change your mind at any time.

As part of business transitions: Upon the sale or transfer of the company and/or all or part of its assets, your personal information may be among the items sold or transferred. We will request a purchaser to treat our data under the privacy statement in place at the time of its collection.

For legal reasons: We may provide information to a third party if we believe in good faith that we are required to do so for legal reasons. For example, we may disclose information in response to legal process and we may disclose information in response to lawful requests by public authorities in the United States and other countries for the purposes of law enforcement and national security.

We may share non-personal information (for example, aggregated or anonymized customer data) publicly and with our partners. For example, we may publish an analysis about the use of interior space. This information may also be shared with other users to help them improve their experience with Ori Products. We take steps to keep this non-personal information from being associated with you and we require those we share it with to do the same.

How long does Ori save my personal information and how can I delete it?

Ori generally stores your personal information on Ori’s servers until you delete or edit it, or for as long as you remain a user of Ori Products.  You can access, amend or delete the information on an Ori Product by following the instructions provided through the controls in your account.  After your information is deleted, backup copies may be retained for a period of time as required by law or in accordance with our archival policies.

Please note that this Privacy Statement may change from time to time. We will provide notice of any changes on the website or by contacting you.

If you have any questions, please contact us at privacy@orisystems.com.